8/11/2020: To our valued patients, our office is currently CLOSED due to a power outage that has affected our area. We are unable to access our voicemails or return patient calls until the power is restored. We apologize for this inconvenience. We will be calling all patients whose appointments have been cancelled as soon as the power is back on. Thank you for your patience during this time.
If you are an existing patient and recently underwent a surgery, procedure, or treatment and have an urgent question for the doctor, you may call our Emergency Hotline at (630) 410-9698. Please leave a message for the doctor, and she will return your call. This line is for emergency purposes only. Please keep in mind that calls regarding appointments or other administrative questions will not be returned from the Emergency Hotline. For all non-emergent concerns, please leave us a message at our regular office number at (630) 863-7517 or email us at info@dmfootandankle.com. A member from our staff will return your call or email when we are able to do so. Thank you.
A Letter to Our Patients: COVID-19
WE ARE NOW OFFERING TELEMEDICINE FOR OUR PATIENTS
Due to the covid-19 pandemic, health insurance companies are now promoting telemedicine services. This is now a covered appointment type by Medicare, BCBS, and most major health carriers.
If you are an existing patient, but do not want to leave your home and have a few basic questions for your doctor, this is the perfect solution.
Or if you think you may have an infection, but are not sure, the doctors will look at photos of your condition and see if you need a procedure or antibiotics.
Simply call our office and make a “telemedicine” appointment for yourself!
Our staff will call you at your appointment time, followed by a dedicated phone appointment with Dr. Emini or Dr. Kim.
We are here for all of your foot or ankle concerns! Stay safe!
Dear Patients,
We are in the middle of cold and flu season, and several COVID-19 coronavirus cases have now been reported in Illinois. We are still open and continue to serve our patients amidst the growing concern. Because our primary concern is always the health and safety of our patients and our employees, we are monitoring the situation very closely and taking all proper precautions to ensure our clinic remains safe for everyone.
We are increasing our already high sanitary and disinfecting measures:
Our Staff
We think of team DMFA as our family and their health is a priority to us. We have initiated taking each employees temperature daily upon them arriving to work. If any staff member has a fever, they will be sent home. In addition, any employee that starts exhibiting symptoms of an illness such as a common cold or the flu will be immediately send for testing and will not be permitted to work until cleared.
Cleaning
We disinfect all exam room chairs, counters, door handles, light switches, faucet handles and drawer knobs after each patient’s exam using Cavicide, a medical grade disinfectant effective against COVID-19. All waiting room and office door handles, surfaces, toilet levers, light switches, faucet handles and any other commonly touched areas are being disinfected regularly using Cavicide, a medical grade disinfectant effective against COVID-19.
Handwashing
We have posted proper handwashing techniques in each of our bathrooms. All patients are urged to follow this protocol as our employees already do.
We have 2 automatic hand sanitizer dispensers available for use in our office. We ask that our patients use the dispenser located at our front desk to sanitize their hands upon checking in for their appointment.
Our Patients
Our patient’s health and well-being are of the utmost importance to us. In order to preserve that, we respectfully ask that you reschedule your appointment if you or someone in your household:
Have traveled internationally within the last two weeks.
Are experiencing cold or flu-like symptoms (fever with either cough or sore throat, muscle aches,
difficulty breathing.)
Have been in close contact with another person who has been diagnosed with or under
investigation for COVID-19.
If you or anyone in your household has serious chronic medical conditions (diabetes, lung disease,
heart disease, cancer, immunodeficiency.)
Upon arrival to our clinic we ask that ONLY PATIENTS come inside. Parents and guardians should only come in with minor patients for their appointments. This will help us minimize the number of people in our waiting room and clinical area.
DM Foot & Ankle Associates is committed to keeping you and our staff safe. We are prepared to navigate this dynamic situation with everyone’s safety in mind. We are privileged to serve you and our community. Thank you from all of us at DM Foot & Ankle. Stay healthy!
